Testimonials

Dear Mark and Lynne, I am writing this letter to inform you, as the licensee in charge, about the professional customer service I have received from several of your team members. I believe professional service like I received should be rewarded and acknowledged, and hence this letter. Firstly, I would like to say how professional, friendly and welcoming the lady at the front desk was yesterday, Wednesday the 20th February. I do not remember her name unfortunately, but she had dark hair. She was extremely welcoming and polite towards me as soon as I walked up the stairs and was genuinely happy to be at work.

Secondly, when I conducted the inspection at 40 Crown Street, Nikita Munro was the lady there. She made me feel very welcome and took the time to answer all questions I asked. This may seem mandatory, but after looking at numerous properties that day, and this being the end of the day, Nikita was the friendliest, professional, and interested real estate agent I dealt with. She knew her stuff about the property (unlike other real estate agents I had dealt with) and was not annoyed by the bombardment of questions she was receiving. I would highly recommend her to anyone!

Quick note to thank you for guiding us through the sale of our investment property.

Lastly, and the main driving factor for writing this letter is your staff member, Stacey Simpson. Stacey told me she had only been in her current role for a short time and had spent some of that time on maternity leave – but it did not show in any way! Stacey is the friendliest, helpful and professional real estate agent I have had the pleasure to deal with. I must have called Stacey ten times the last two days, and not once did I seem like a hassle, but the opposite – she sounded genuinely happy to take my call and answer my questions or help out. The tiny issues I have had about my property (missing key) were fixed straight away. Stacey also went above and beyond to get our dog approved to be inside. Stacey also made signing our lease an enjoyable fun experience, and not just a boring mundane experience where you are watching the clock waiting to leave. I could continue to rave about Stacey, but I just want you to know she is amazing at her job and you are lucky to have her on your team.

Thank you for the wonderful job selling our property.

My wife Beverley and I have sold 3 houses through Mark, Lynne, Tara, and their team. They performed exceptionally well every time, resulting in timely sales for our prices without us having any unmet needs or concerns. The sale or purchase of a house, especially a proposed home, can and often does lead to stress and worry, therefore a professional salesman with integrity and understanding is a primary need. In our dealing with Mark Searle, all concerns were addressed and acted upon with positive and reassuring results. When next we list a house, we will definitely call Mark Searle & the team.

Can’t fault Shiv at all, nothing was ever too big of an issue, and he maintained his professionalism throughout our whole process. Would recommend to everyone.

My experience with Shiv is that he always kept our appointments, always showed up on time, and always returned my phone calls. Also, he always kept me up to date with developments.

Helpful, straight forward and professional. Easy to deal with, I recommend you to be in touch with Shiv if you are looking at buying or selling property

Shiv’s approach is seamless, informed, and highly recommended, with consistent updates that stand out for buyers. As first-time homebuyers, we appreciated his blend of friendly professionalism, can-do attitude, and passion for real estate. Shiv sets himself apart with honesty, reliability, and excellent communication skills. His stress-free guidance, marked by quick responses and constant updates, demonstrates his professional knowledge. Shiv’s unwavering enthusiasm makes him a great choice.

Passionate about finding the right property for the buyer, Shiv was both friendly and professional in his conduct, and I applaud his can-do attitude to ensure all our house preferences were met. I have great confidence for anyone looking to secure a property; Shiv will go out of his way to work with you. Very approachable and knowledgeable of the market, 5 stars and highly recommend. Thanks again

Shiv is very professional, helped us find the correct property that we were looking for. Has good knowledge about how property market changes and best areas in Dubbo to invest. Great help and kept us updated all the time. Easily contactable and responds very quickly for any concerns

Both myself and my partner had a great experience with Shiv. He was honest, reliable and very good at communicating with us and understanding our needs, even when we couldn’t see it ourselves. We commend his work and recommend him to anyone looking to get into the market

Thank you for your ongoing support and guidance with my rental property, in Dubbo. I honestly couldn’t ask for better.

Shiv has been amazing. His knowledge, communication, and enthusiasm are outstanding. He kept us informed all the way and made us feel very comfortable and confident. We would highly recommend Shiv.

Being the first homeowners, we did not have any experience in buying a property and what requirements need to be fulfilled in this stressful and exciting journey. Shiv Ram was always there to help us and assist us, he clarifies every step to make things easier for us. His lovely broad smiles, respectful manners, and friendly attitude are some of his great attributes. He is a very responsible and extremely responsive real estate agent and has extensive knowledge of his industry. We highly recommend Shiv Ram and thank you so much for all the efforts that you put in for us. We wish you all the best for your future endeavors.

On behalf of my husband and myself, we would just like to say, that working alongside all the Century 21 staff has been, and still is, an absolute pleasure. Helping us with our home sale and rental property has been made very easy. We greatly appreciate all that you have done for us. Sincerely